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Nigel Morgan
11-08-2011, 6:23 PM
Hi All,

Laser stopped in the middle of a job, no "x" or "y" traverse, no laser firing, nothing on the screen, fans still going, will not restart, I am picking on the motherboard has died, I can't get through to tech support on the phone, is there a number for Epilog to order a spare part, I need this shipped to New Zealand urgently?

Cheers

Nigel

AL Ursich
11-08-2011, 7:20 PM
While you are waiting to here from someone who knows more, are you sure that a Door Magnet just did not fall off???

AL

Nigel Morgan
11-10-2011, 4:57 PM
Has anyone got a direct dial number for tech support, I've been waiting 2 days for a response to my message

Rick Irwin
11-10-2011, 5:47 PM
Contact -
Epilog's Technical Support line at 303-215-9171
Technical support can also be reached via email: tech at epiloglaser.com
(tech@epiloglaser.com)Recommend sending email.