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Steven Hsieh
10-23-2011, 12:00 PM
Has anyone sent their items back to be returned? It seems the return address is the wrong one they list.

Andy Sowers
10-23-2011, 12:07 PM
Which address are you referring to? I had to return some things before... I think I used this address (which was on their customer service pages):

Woodcraft Supply, LLC
Attn: Returns
406 Airport Industrial Park
Parkersburg, WV 26104-9778

I was impressed that they actually refunded the shipping too!

hope that helps.

Andy

glenn bradley
10-23-2011, 12:07 PM
In this economy, things change pretty quick in the brick and mortar department. I would call the 1-800-225-1153 number send it to the address they tell you.

Steven Hsieh
10-23-2011, 12:13 PM
Yes, it is that address that I sent to.
But when I looked on google maps it seems its the wrong address.
http://g.co/maps/fxdha

Neil Brooks
10-23-2011, 12:21 PM
No matter how many ways I google, that's the address I come up with ....

Steven Hsieh
10-23-2011, 12:26 PM
I re scheduled the package to be deliver to their
Woodcraft Supply Corporate Office

http://g.co/maps/37a68

Steven Hsieh
10-24-2011, 12:03 PM
I found out google maps was wrong all this time.:mad:

Dave Lehnert
10-24-2011, 4:01 PM
Hope sending to the corporate office does not delay your return. Company buyers gets samples sent to them all the time. Receiver at the home office may think your package is a sample. Could be weeks before he opens the package. I would give Woodcraft a call so they can be on the look out for it.

Steven Hsieh
10-26-2011, 12:25 AM
everything is fine. USPS ended re shipping same original address. Will get my refund in few days.

Dave Mura
10-26-2011, 4:52 PM
Glad everything worked out fine.
http://chdsolutions.com/img/11d867796d85db8cad5280ac44cec7c1.jpghttp://chdsolutions.com/img/a57d48399922b03419153a9760c5ce53.jpghttp://chdsolutions.com/img/beda24c1e1b46055dff2c39c98fd6fc1.jpg