Kyle Evans
10-22-2011, 2:32 PM
Hello all,
I just bought a brand new PM2000 and while I was installing the back rail to the table one of the bolt heads snapped off. I wasnt using a whole lot of force, as the bolt was still turning pretty easily, so I guess it was just a bad bolt. Anyways, I tried a bolt extractor (didnt work ofcourse) and now I dont really know what to do. I emailed PM about it but they emailed me back and told me to call, but the problem with that is I work 8 to 5 M - F and those are the only hours they are open, and I cant bring my phone to work. Any suggestions? Any similar experiences with PM? Im just hoping they dont leave me hanging.
I just bought a brand new PM2000 and while I was installing the back rail to the table one of the bolt heads snapped off. I wasnt using a whole lot of force, as the bolt was still turning pretty easily, so I guess it was just a bad bolt. Anyways, I tried a bolt extractor (didnt work ofcourse) and now I dont really know what to do. I emailed PM about it but they emailed me back and told me to call, but the problem with that is I work 8 to 5 M - F and those are the only hours they are open, and I cant bring my phone to work. Any suggestions? Any similar experiences with PM? Im just hoping they dont leave me hanging.