john brenton
06-28-2011, 1:52 PM
I got this email from Amazon:
"Greetings from Amazon.com,
We're writing to inform you that your order 103xxxxxxxxx from BIC Superstore has been canceled.
Your credit card was not charged for this order.
If you're still interested in this item, please search for it again on Amazon.com.
We've included your order details below for reference.
We value you as a customer and hope you will continue shopping on Amazon.com."
I called BIC Superstore and they said they had run out of stock.
I called Amazon @ 1(866) 216-1072 and talked to a woman named Laura in customer service. She sounded cute with a Spanish accent, and was really helpful. I explained that my problem was with feeling like a third party to this thing instead of being contacted or negotiated with like I would have to do on Ebay. She understood that and said she'd be processing the paperwork on my complaint, and also sending me info on how to leave feedback even though the order didn't go through.
I told her that no good deed goes unpunished, so that I'll reward her for her attentiveness by letting everyone know that she's the one to gripe to.
"Greetings from Amazon.com,
We're writing to inform you that your order 103xxxxxxxxx from BIC Superstore has been canceled.
Your credit card was not charged for this order.
If you're still interested in this item, please search for it again on Amazon.com.
We've included your order details below for reference.
We value you as a customer and hope you will continue shopping on Amazon.com."
I called BIC Superstore and they said they had run out of stock.
I called Amazon @ 1(866) 216-1072 and talked to a woman named Laura in customer service. She sounded cute with a Spanish accent, and was really helpful. I explained that my problem was with feeling like a third party to this thing instead of being contacted or negotiated with like I would have to do on Ebay. She understood that and said she'd be processing the paperwork on my complaint, and also sending me info on how to leave feedback even though the order didn't go through.
I told her that no good deed goes unpunished, so that I'll reward her for her attentiveness by letting everyone know that she's the one to gripe to.