Michael Ginsberg
04-29-2011, 4:52 PM
I wanted to share with all of you my experience with Paulo at Glaser Hitech.
With the recent thread discussions about their pricing, I thought this was appropriate.
I had some questions about accessing their website (it turned out the problem was with my older browser). Being in retail and appreciating customer service, my experience was as good as you can get. He offered me very individualized service that involved follow up phone calls, that is now a days uncommon. I cannot afford to buy his product on a regular basis, however, I was left with such a good impression, I am sure I will be a customer in the near future. I am eyeing the new screw chuck- pricey, but I understand from research it is the best out there.
With the recent thread discussions about their pricing, I thought this was appropriate.
I had some questions about accessing their website (it turned out the problem was with my older browser). Being in retail and appreciating customer service, my experience was as good as you can get. He offered me very individualized service that involved follow up phone calls, that is now a days uncommon. I cannot afford to buy his product on a regular basis, however, I was left with such a good impression, I am sure I will be a customer in the near future. I am eyeing the new screw chuck- pricey, but I understand from research it is the best out there.