Ron Granitz
12-17-2010, 5:57 PM
We are full service sign shop (Vinyl/digital printing/electral/engraving, etc.)
I run the Engraving Dept. and have currently a New Hermes XP7000 router and a ULS X-660 60 watt laser.
I have gotten the powers to be to finally agree to get a cylindrical engraving device to do Jefferson Cups, mugs, bowls, etc. We have the opportunity to either get a Vision Max Pro, loaded with install and training for about $17,000 or a IS400 (without all the extra attachments) installed and training for $16,995 new, $15,990 6 month old demo or $13,900 for a refurbished.
What is the recommendation from the forum? I like our XP7000 for it's durability, very solid machine, but for god sakes, the support sucks butt. I've never had so much trouble getting a part or help on line to save my life.
Vision will do live webinars to show you how to do a project on your machine.
My hang up is that the IS400 will handle a 13" diamter object and the Max Pro will only do 7" dia. But the Vision comes with more, and has better service, our ULS rep sells the Visions.
Help.
I run the Engraving Dept. and have currently a New Hermes XP7000 router and a ULS X-660 60 watt laser.
I have gotten the powers to be to finally agree to get a cylindrical engraving device to do Jefferson Cups, mugs, bowls, etc. We have the opportunity to either get a Vision Max Pro, loaded with install and training for about $17,000 or a IS400 (without all the extra attachments) installed and training for $16,995 new, $15,990 6 month old demo or $13,900 for a refurbished.
What is the recommendation from the forum? I like our XP7000 for it's durability, very solid machine, but for god sakes, the support sucks butt. I've never had so much trouble getting a part or help on line to save my life.
Vision will do live webinars to show you how to do a project on your machine.
My hang up is that the IS400 will handle a 13" diamter object and the Max Pro will only do 7" dia. But the Vision comes with more, and has better service, our ULS rep sells the Visions.
Help.