John Noell
10-09-2010, 2:44 PM
After some weird intermittent problems on startup, the laser starts having more bizarre symptoms. (Lots of "position errors" - does the raster in the right place but then the carriage flies off towards the front right corner when it's time to vector the part.) Okay - looks like the main logic board has failed - again. This one lasted 14 months. (Separate electric circuit, voltage condtioner, clean power. Why???) Call tech support. Oops, it is just after business hours on Friday in the USA. Must wait until Monday morning inthe USA (which is Tuesday morning here in Fiji). The client who has dithered for months calls up and HAS to have 500 pearl shell key tags engraved - to be handed out at a big ceremony exactly one week from my call to tech support. If tech support gets right on it (their Monday morning), and send it right out via Fedex - it probably gets to Fiji their Wednesday or Thursday (our Thursday or Friday) and goes through a shipping "agent", as Fedex has no presence in Fiji. The agent usually manages to get FedEx packages to me in only 5-10 days.
I think I'm in trouble. Anyone got a spare Epilog Mini 45 watt logic board they want to send (preferably via DHL or TNT) to Fiji today?
I think I'm in trouble. Anyone got a spare Epilog Mini 45 watt logic board they want to send (preferably via DHL or TNT) to Fiji today?