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Angus Hines
07-13-2010, 12:24 PM
(probably belongs in Off Topic but since they are shipping Laser supplies I stuck it here feel free to move if necessary)....


I have some great news, Angus.

Our team of 107 hard working (and exceptionally good looking) employees has - with great care and attention - selected, packaged and shipped your order #50905 on this beautiful day.

I wish you could have been here to see all the action. When I handed the order to Robert, our master packager, he looked at it, smiled, and slid a pair of Italian leather gloves onto his hands. As he selected your order, he placed it all on a satin-lined chariot to move it to the packaging center. And there's more . . .

Everyone gathered around, held a candle, and watched with hushed awe as he wrapped the entire order in the finest gold-laced cardboard that money can buy - you could have heard a pin drop.

In the end, the guys were so thrilled that they wanted to throw a party just for your order. We're talking about a big fiesta with live music and good food. All the action stumped the UPS driver when he showed up. He thought he was going to pick up the packages like normal, but instead we picked *him* up carried him down the street on our shoulders while the band played. You can imagine what happened next, right? Our neighbors came outside to see what the fuss was all about, and when they saw your beautiful order they all waved 'Bon Voyage!' to your package, and patted Robert on the back.

Someone must have called the local TV stations because the next thing I knew I had six interviews to handle for reporters who asked, "What does Angus Hines intend to make?" But don't worry, your secret's safe. I told them, "I don't know. Maybe world peace?" Man! If only woodworking could do that!

Anyway, the guys hope to see pictures of what you make so we can have another party (I know what you're thinking . . .). I hope you had a wonderful time shopping at Woodworkers Source. We enjoyed every minute of it, and we've named you "Customer of the Year." That gets you a pretty good parking spot right out front if you ever come see us. I gotta tell you, though, we're pretty exhausted. And we can't wait for you to come back to Woodworkers Source.

Dee Gallo
07-13-2010, 12:37 PM
Love it! Now that's a company with a good customer service attitude!

James Jaragosky
07-13-2010, 12:41 PM
(probably belongs in Off Topic but since they are shipping Laser supplies I stuck it here feel free to move if necessary)....


I have some great news, Angus.

Our team of 107 hard working (and exceptionally good looking) employees has - with great care and attention - selected, packaged and shipped your order #50905 on this beautiful day.

I wish you could have been here to see all the action. When I handed the order to Robert, our master packager, he looked at it, smiled, and slid a pair of Italian leather gloves onto his hands. As he selected your order, he placed it all on a satin-lined chariot to move it to the packaging center. And there's more . . .

Everyone gathered around, held a candle, and watched with hushed awe as he wrapped the entire order in the finest gold-laced cardboard that money can buy - you could have heard a pin drop.

In the end, the guys were so thrilled that they wanted to throw a party just for your order. We're talking about a big fiesta with live music and good food. All the action stumped the UPS driver when he showed up. He thought he was going to pick up the packages like normal, but instead we picked *him* up carried him down the street on our shoulders while the band played. You can imagine what happened next, right? Our neighbors came outside to see what the fuss was all about, and when they saw your beautiful order they all waved 'Bon Voyage!' to your package, and patted Robert on the back.

Someone must have called the local TV stations because the next thing I knew I had six interviews to handle for reporters who asked, "What does Angus Hines intend to make?" But don't worry, your secret's safe. I told them, "I don't know. Maybe world peace?" Man! If only woodworking could do that!

Anyway, the guys hope to see pictures of what you make so we can have another party (I know what you're thinking . . .). I hope you had a wonderful time shopping at Woodworkers Source. We enjoyed every minute of it, and we've named you "Customer of the Year." That gets you a pretty good parking spot right out front if you ever come see us. I gotta tell you, though, we're pretty exhausted. And we can't wait for you to come back to Woodworkers Source.



Very creative. How much was the shipping and handling cost?:rolleyes:

Dan Hintz
07-13-2010, 1:05 PM
Ha ha... love it! :D

Angus Hines
07-13-2010, 1:11 PM
@James shipping was free !!!!!

Viktor Voroncov
07-14-2010, 8:48 AM
Simply great! I hate official letters :)

Doug Griffith
07-14-2010, 9:14 AM
Clever viral marketing.

Belinda Barfield
07-14-2010, 9:50 AM
That is one great letter, Angus! I agree, it should be in the OT forum so everyone can enjoy it, and probably buy from the supplier as well! :)

Bill Cunningham
07-15-2010, 8:12 PM
Hmmm Looking at it from the 'other' side, perhaps Angus was just too demanding, and could have P.O'd someone there. The result! A letter of pure unadulterated sarcasm :p

Larry Bratton
07-15-2010, 8:22 PM
Hmmm Looking at it from the 'other' side, perhaps Angus was just too demanding, and could have P.O'd someone there. The result! A letter of pure unadulterated sarcasm :p
Hehehehe! I thought that might be one of those "too good to be true" things too.

Angus Hines
07-20-2010, 12:20 PM
Hi Angus,

I'm just checking in to make sure you received your Woodworkers Source order 50905.

How did you like it? Everything okay? I sure hope you're pleased because we work hard to select the best material we have.

We'd also love it if you'd review the products you purchased! Share with other woodworkers what you thought of our products:

You'll help us improve, and you'll help other woodworkers!

Thank you,
Craig Haggarton and The 107 Good Looking Lumber Pickers
Woodworkers Source (http://www.woodworkerssource.com/)
orders@woodworkerssource.com
800-423-2450