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View Full Version : Holbren - Great CS



glenn bradley
06-22-2010, 7:16 PM
Brian at Holbren is a class act. I had used his 'website contact form' to ask some questions about a particular bit and a bearing. I got a quick response from Brian and some extra help.

By email I offered to call tomorrow due to the time difference between the coasts. Brian emailed back to call him right then if I wanted. I took him up on it. Had a nice chat and my order is in the works.

Its great to do business with someone who takes your business personally and will go the extra mile for even the smaller things. No affiliation; just a satisfied customer.

Bill Huber
06-22-2010, 11:16 PM
That good to know... it's always good to know were the good guys are.

Brad Townsend
06-23-2010, 10:48 AM
I've been buying from Brian for several years now. Whiteside bits, Byrd Shelix cutter head, etc. Quality stuff at good prices, along with great service and an easy-to-navigate website. It's all one could ask for.

Doug Carpenter
06-23-2010, 11:11 AM
That is nice to hear.

I can't tell you how many times I email a company though their "contact us" page and it goes unanswered.

Why bother putting it there? It is honestly becoming a huge pet peeve of mine.:mad: