Mark Valsi
11-25-2004, 9:39 AM
You talk about great service !!
Let me tell you about BOB MARINO and Festool !
The sanding pad on my ES 125 Random Orbital Sander is loosing its grip, so I contacted Bob's web site and ordered it.
I emailed him and told him what I ordered. He told me I ordered the wrong thing, and he would change it for me.
The next day, my wife said, "You got something from the delivery man". I'm thinking what the heck is that ?? I didn't expect anything untill the Monday after Thanksgiving.
Lo and behold, there was the sanding disc pad !!
MAMMA MIA that's what I call fantastic service.
Guess who has me locked up as a coustomer ??? Thanks Bob !!
Let me tell you about BOB MARINO and Festool !
The sanding pad on my ES 125 Random Orbital Sander is loosing its grip, so I contacted Bob's web site and ordered it.
I emailed him and told him what I ordered. He told me I ordered the wrong thing, and he would change it for me.
The next day, my wife said, "You got something from the delivery man". I'm thinking what the heck is that ?? I didn't expect anything untill the Monday after Thanksgiving.
Lo and behold, there was the sanding disc pad !!
MAMMA MIA that's what I call fantastic service.
Guess who has me locked up as a coustomer ??? Thanks Bob !!