Joseph Crivelli
04-19-2010, 11:59 AM
A serious problem appears to exist with the Craftsman C3 19.2 volt Lithium-Ion Battery Pack. Below I’ve copied the message I sent Sears and the Craftsman Club this morning.
Has anyone else on this site had a similar experience?
On 06/09/09, I purchased the Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609) at Sears in Garden City, NY (Sales check # 010045522358). The battery pack worked well with my three Craftsman C3 19.2 volt tools:
Craftsman C3 19.2 volt Cordless Drill/Driver (item #00917191000)
Craftsman C3 19.2 volt Impact Driver (item #00917080000)
Craftsman C3 19.2 volt Work Light (item #00911391000)
About March 27, the battery pack indicated that it needed to be charged. I placed it in the charger. The charger ran through the charging sequence, but, when it indicated that the pack was charging, the indicator switched to full charged in about 30 seconds. When I placed the battery in the Drill/Driver, the tool worked when I pushed the trigger the first time, but it ceased to operate on the second push of the trigger. (However, the charger worked fine with my 4 Craftsman C3 Battery Pack and all of my C3 tools ran well with these Ni-Cad packs.)
After repeated tries to get the Lithium-Ion Battery Pack to charge, I returned the battery pack and charger to Sears in Hicksville, NY (Sales check # 012641090696).for a warranty exchange. I believe I got the last Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609) in the store.
Once I got the new battery pack home, I placed it in the charger. The charger ran through the charging sequence, but, when it indicated that the pack was charging, the indicator switched to full charged in about 30 seconds. When I placed the battery in the Drill/Driver, the tool work ed when I pushed the trigger the first time, but it ceased to operate on the second push of the trigger. Repeated tries elicited the same result.
The Sears web site no longer lists the Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609).
Since this problem happened with two of the battery packs, I am reluctant to simply exchange the item again. I would prefer to just have the battery pack replaced with one which has been tested and works.
Thank you!
Joseph L. Crivelli
Craftsman Club Member #7071100268094569
Has anyone else on this site had a similar experience?
On 06/09/09, I purchased the Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609) at Sears in Garden City, NY (Sales check # 010045522358). The battery pack worked well with my three Craftsman C3 19.2 volt tools:
Craftsman C3 19.2 volt Cordless Drill/Driver (item #00917191000)
Craftsman C3 19.2 volt Impact Driver (item #00917080000)
Craftsman C3 19.2 volt Work Light (item #00911391000)
About March 27, the battery pack indicated that it needed to be charged. I placed it in the charger. The charger ran through the charging sequence, but, when it indicated that the pack was charging, the indicator switched to full charged in about 30 seconds. When I placed the battery in the Drill/Driver, the tool worked when I pushed the trigger the first time, but it ceased to operate on the second push of the trigger. (However, the charger worked fine with my 4 Craftsman C3 Battery Pack and all of my C3 tools ran well with these Ni-Cad packs.)
After repeated tries to get the Lithium-Ion Battery Pack to charge, I returned the battery pack and charger to Sears in Hicksville, NY (Sales check # 012641090696).for a warranty exchange. I believe I got the last Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609) in the store.
Once I got the new battery pack home, I placed it in the charger. The charger ran through the charging sequence, but, when it indicated that the pack was charging, the indicator switched to full charged in about 30 seconds. When I placed the battery in the Drill/Driver, the tool work ed when I pushed the trigger the first time, but it ceased to operate on the second push of the trigger. Repeated tries elicited the same result.
The Sears web site no longer lists the Craftsman C3 19.2 volt Lithium-Ion Battery Pack & Charger (item #033287141609).
Since this problem happened with two of the battery packs, I am reluctant to simply exchange the item again. I would prefer to just have the battery pack replaced with one which has been tested and works.
Thank you!
Joseph L. Crivelli
Craftsman Club Member #7071100268094569