Andy McCormick
01-19-2010, 7:39 PM
I purchased a Grizzly g0562z 3 hp double canister dust collector about 3 months ago. I was using it while I was running my sander and much to my
surprise one of the canisters blew completely off the top of the collector. For a second I didnt know what was going on. After I got every thing shut down I finally realized what happened. I had cleaned it the filter by rotating the flapper a few days ago and didnt have anyidea what i was in store for a few days later. So the collector is up off the ground about 8 feet and when it crashed to the ground it broke the bottom ring and tore some of the mesh wire on the sides. The canister is fastened to the machine by a band that has a over center lever latch with springs. It has approx 5 different notches to choose from. So I called Grizzly customer service to see if they would cover this damage to the cartrige. When I spoke the customer service person he said that the dust collector had collected dust in the cartridge and pushed it off the machine. I kinda chuckled when he was telling me how the filter canisters collected the dust. He said it was 240 bucks. I asked him if it could be covered under the warranty. He said he would get back with me. I told the customer Service rep that if there are 5 notches on the band they need to specify which notch I need to use to secure it to the machine so that even if nobody one cleaned it out it will stay on the machine. Am I crazy for thinking even if the filter cartridge gets filled with dust it should stay on the machine? Knowing what I know now It seems like the canister needs to be fastened with a screw for safety along with the band. Keep in mind that the plastic ring around the canister is more of a hard ridgid plastic. And hind sight is always 20 20 but I did have it in the middle notch on both sides. I feel that I did my job when it was put together. So what do you guys think?
surprise one of the canisters blew completely off the top of the collector. For a second I didnt know what was going on. After I got every thing shut down I finally realized what happened. I had cleaned it the filter by rotating the flapper a few days ago and didnt have anyidea what i was in store for a few days later. So the collector is up off the ground about 8 feet and when it crashed to the ground it broke the bottom ring and tore some of the mesh wire on the sides. The canister is fastened to the machine by a band that has a over center lever latch with springs. It has approx 5 different notches to choose from. So I called Grizzly customer service to see if they would cover this damage to the cartrige. When I spoke the customer service person he said that the dust collector had collected dust in the cartridge and pushed it off the machine. I kinda chuckled when he was telling me how the filter canisters collected the dust. He said it was 240 bucks. I asked him if it could be covered under the warranty. He said he would get back with me. I told the customer Service rep that if there are 5 notches on the band they need to specify which notch I need to use to secure it to the machine so that even if nobody one cleaned it out it will stay on the machine. Am I crazy for thinking even if the filter cartridge gets filled with dust it should stay on the machine? Knowing what I know now It seems like the canister needs to be fastened with a screw for safety along with the band. Keep in mind that the plastic ring around the canister is more of a hard ridgid plastic. And hind sight is always 20 20 but I did have it in the middle notch on both sides. I feel that I did my job when it was put together. So what do you guys think?