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View Full Version : Great customer service



John Beaver
10-25-2009, 1:07 PM
I just wanted to share a great experience I had buying wood.

I ordered some wood online from woodturningblanks.com, and when I received it there was one piece that was badly cracked and one with a warp that I wasn't thrilled with.

I send an email telling them about my order, and Mark replied very quickly. I told him I could probably make the warped piece work but I wouldn't mind a replacement for the cracked piece. That day he sent out beautiful replacements for both pieces.

I definitely give them a positive recommendation.

Steve Schlumpf
10-25-2009, 2:57 PM
Always good to hear about good customer service! Looking forward to seeing the turnings!

Bernie Weishapl
10-25-2009, 11:49 PM
I have dealt with Mark and have exceptional service.