David Perata
08-26-2009, 10:36 AM
Sometimes a company goes the extra mile and when they do I think folks should know about it. I'd like to say thanks to Todd Reece at Whiteside router bits for making up a special set-up specifically for my application. After numerous emails regarding what I wanted and what he could do for me, I ordered the parts from one of their distributors as he suggested.
But the distributor didn't have a certain washer I needed. A phone call to Todd not only saw him make up the part for me at the Whiteside plant but he dropped shipped the items to me directly and settled the account with the distributor.
Now if this isn't service I don't know what is. Thanks Todd.
But the distributor didn't have a certain washer I needed. A phone call to Todd not only saw him make up the part for me at the Whiteside plant but he dropped shipped the items to me directly and settled the account with the distributor.
Now if this isn't service I don't know what is. Thanks Todd.