Cliff Rohrabacher
05-26-2009, 3:39 PM
And wouldn't you know it the tech opened it (out of my sight) and found the moisture ndicators had turned.
That, for them, was sufficient to void the warranty.
Mind you I had purchased that insurance - with the $50.00 deductible.
I decided to buy another phone 'cause there was a rebate of $50.00 if I re-upped my contract.
Meanwhile I got to thinking.
Every one knows that BlockBuster was sued and had to stop charging late fees. They lost because there was no way to validate the claim that some video was returned late. People shoved 'em in the slot or dropped 'em at the desk and when the clerk got around to it they checked 'em back in.
This is sort of like the Moisture indicator. Unless you see them open the phone you have no way to know if they ruined it. Even if you do you still have no indicia of reliability of the moisture sticker's accuracy. It could be one of a defect run of stickers. You can't tell and neither can they. And that's the point. The Telecoms are making a bundle denying warranties to people on the sole force of a moisture indicator sticker the accuracy of which is un-documented.
And there's no way for the customer to know what level of moisture is too much. They sell these devices without any protective coverings. Slip it in your pocket (a moist environment) and off ya go.
No one tells you diddly except to not drop it in water.
Now here's the deal. I don't do mass tort litigation. It costs too much money for a solo to do. You have all the costs of experts and discovery and mailings to all the class members. It's beastly costly.
But this is a wrong that is begging for redress. This is what Class actions are all about.
Don't ya think?
That, for them, was sufficient to void the warranty.
Mind you I had purchased that insurance - with the $50.00 deductible.
I decided to buy another phone 'cause there was a rebate of $50.00 if I re-upped my contract.
Meanwhile I got to thinking.
Every one knows that BlockBuster was sued and had to stop charging late fees. They lost because there was no way to validate the claim that some video was returned late. People shoved 'em in the slot or dropped 'em at the desk and when the clerk got around to it they checked 'em back in.
This is sort of like the Moisture indicator. Unless you see them open the phone you have no way to know if they ruined it. Even if you do you still have no indicia of reliability of the moisture sticker's accuracy. It could be one of a defect run of stickers. You can't tell and neither can they. And that's the point. The Telecoms are making a bundle denying warranties to people on the sole force of a moisture indicator sticker the accuracy of which is un-documented.
And there's no way for the customer to know what level of moisture is too much. They sell these devices without any protective coverings. Slip it in your pocket (a moist environment) and off ya go.
No one tells you diddly except to not drop it in water.
Now here's the deal. I don't do mass tort litigation. It costs too much money for a solo to do. You have all the costs of experts and discovery and mailings to all the class members. It's beastly costly.
But this is a wrong that is begging for redress. This is what Class actions are all about.
Don't ya think?