EZ Cad help

[Pieter Swart]

Well the good news is that I was able to fix it... turns out , the power supply was variable voltage... I asked them to help and they got back to me in 10 mins, by skype. KUDOS! they solved that issue within 5 mins. the tech knew what he was doing! ha guided me through opening the machine, and finding the switch... yup, sure enough, it was set to 220, not 110v... flipped the switch, and bang, this baby is humming along... now all I need to do, is learn how to use the thing...lol

I bought the machine from SDCY Laser direct out of China. I would recommend them any day of the week after this experience!

[John Lifer]

No way if I had purchased a new machine that had wiring inside the machine that wasn't connected. And then had to set up for correct voltage. Most Chinese companies have Skype BTW. Ray fine rep asked me to use prior to my purchase, but my internet is so poor, Skype is not an option.sounds like they never even tested it.