Yes, oops, on the other hand the point could be mute because it does not speak to effect. The dealer should be out of the picture after a few years after sale and the tool has been accepted.
The tool as provided may have been optimized to woods that are on the soft side of the spectrum. It is up to the craftsman to adaptively sharpen tools to the materials used in a project. My suggestion is all about getting to work and adaptation is an iterative process to find an ideal in use. Whatever input a dealer would have is questionable since the dealer normally is remote from the bench.