Lie-Nielsen Issues

[Steven Harrison]

Rob Lee would say nothing of the sort as he's too classy for that.

I have given Lee Valley a lot of money in exchange for some great tools. Even though when I ordered the full small plow plane kit a year ago they shipped everything but didn't put the plow plane in the box (even though it was on the packing slip)

[Simon MacGowen]

I have given Lee Valley a lot of money in exchange for some great tools. Even though when I ordered the full small plow plane kit a year ago they shipped everything but didn't put the plow plane in the box (even though it was on the packing slip)

I once received a courier package that was the size of a HUGE box for an item that was about one fourth the size of the box. This chain outlet offered the best possible shipping protection no one could match, I mean, no one.

As it turned out, they shipped four, not one, of the item I paid for. The box outside however clearly indicated a quantity of 4. People make job mistakes all the time.Trying to tell the shipper (1800#!) that it screwed up turned out to be more time-consuming than I expected.

Your small plow experience unfortunately was an example of the daily mistakes that are made everywhere.

Simon