I'm hoping someone here can help me. (I did not find the answer to this in other threads that I searched, though I may be overlooking it.) My issue is that I have a 50 watt Chinese laser that cuts and engraves in Dot and Pen modes, but not in Cut mode. When I press the test button, nothing happens with the laser, but the laser is obviously functional because it works in the other modes. Additionally, when I go to make cuts, it engraves a shallow line in the path the head follows to get to my first actual cut. This means that I end up with a sort of drag line across the project, which obviously is not optimal and ruins some of my projects altogether. I am using the included RDWorks software; I'd be happy to switch to CorelDraw or something else if the software is the problem, but I don't want to invest money in that and still not fix the problem.

Thanks for any help or Insight you can give me, this is driving me crazy!