Originally Posted by
Jebediah Eckert
Man Steven, you have some bad luck. Are there any actuaries on here that can figure out the odds of going a month without getting an issue resolved with Lie Nielsen, being shipping 3 bad parts (in a row) from LN, and being shorted a Plow Plane in a Lee Valley order?
I am sure there are many many on here who are nothing but happy with LN and Lee Valley, myself included.
Good luck on on getting this all figured out. There are only like 4 or so customer service people at LN, they are across the hall from shipping, and across the parking lot from manufacturing. Maybe send them Patrick’s thoughts on it and they can all get together and fix it. He’s probably right, usually is.